"The course content has really aligned with me to consider and reflect in how I am able to leverage the power of human behaviour to get a environment of collaboration , team work and drive within an organisation and to commence the cultural change , not considering the outcome requirement first , rather create the vehicle of change in people !"

"In our business we spend a lot of time “convincing” people about us, our products or our dealership, Now instead of first defending their belief, I would have to be more aware of why they think a certain way, listen to their thought, and provide them with all the information I can to promote a change in thier thoughts and ultimately their beliefs. "

"The reason for 5 is that the course has helped me realize that change starts with me, my beliefs, thoughts, feelings and actions. I was also looking outside myself and trying to control reality and others. The learning format was excellent with videos and weekly assignments. 5 weeks of learning, reflecting and group discussion all combined to make the understanding and applying consistent. I feel using BTFA is helpful in helping me to make others feel valuable and good about themselves."

"I think this information is great for those that have not interacted with textbook lean or any other implementation and real-world application. When you apply the textbook thinking to the real world application without understand BTFA, it can produce challenges.Understanding how people believe think feel and act and how that correlate to relationships is important for not only career advancement but building on those relationships. When you work with people, not against them to make changes you will get further, faster."

"It is not just another model, it is a genuine change in how you view the world and people. This is across the board from dealing with my children at home to dealing with work colleagues and everything else in-between. Understanding what makes people believe, think and feel the way they do helps to understand how they act. You can then use this to relate to them on a deeper level and act accordingly in order to engage them."

"I seriously believe that this is a course all leadership should take to get a full understanding of how to manage and lead ! I wish this course was around 35 years ago as I would have also learned as I started to manage. I had no serious training until I was Leadership but going up the ranks , this would have been very helpful. I believe this would benefit middle management to help set the standard of the behavior of the company in order to be successful.You would certainly retain people longer as they feel they are being heard."